Problems with installation

Error messages

Note: The error message shown below that says "Failed to run post install script" is expected to occur at the end of installation; this is a bug in the conda installer that does not actually represent a problem. Press "Ignore" and the installation completes properly.

If you see any other error messages, please save a screen image that you can use in reporting the

If the GSAS-II Installation fails to start

If the conda installation completes but for some reason the GSAS-II installation does not complete properly, it is possible to rerun the GSAS-II installation script. This can also be done to update GSAS-II. It never hurts to run this script and it will only download/update files that were not previously downloaded.

First, open a cmd.exe window (use

does not open, this must be done manually with the following steps. Note that this represents a problem that should be reported.

C:\Users\toby.TOBY-VM\g2conda>"C:\Users\toby.TOBY-VM\g2conda\python.exe" "C:\Use rs\toby.TOBY-VM\g2conda\GSASII\bootstrap.py"

• Using Windows File Explorer, open the directory where Python (g2conda) was installed.

• Open the directory where was installed in Windows File Explorer.

• Click on the Scripts folder to open that subdirectory.

• Scroll down to the install-gsas2.bat file and double-click on that to start the GSAS-II download and installation.