Changes between Version 4 and Version 5 of SingleStepWindowsProblems

Timestamp:

Mar 7, 2017 12:45:25 PM (6 years ago)

Author:

toby

Comment:

--

SingleStepWindowsProblems

@@ -5 +5 @@
 **Note:** The error message shown below that says "Failed to run post install script" is expected to occur at the end of installation; this is a bug in the conda installer that does not actually represent a problem. Press "Ignore" and the installation completes properly. 
 
-If you see any other error messages, please save a screen image that you can use in reporting the 
-
 [[Image(G2InstallWarning.png, 200px)]] 
 
+If you see any other error messages, please send a screen image and as much information as possible to  Brian dot Toby at ANL dot gov so that your error can be diagnosed. 
 
-=== If the GSAS-II Installation fails to start === 
 
-If the conda installation completes but for some reason the GSAS-II installation does not complete properly, it is possible to rerun the GSAS-II installation script. This can also be done to update GSAS-II. It never hurts to run this script and it will only download/update files that were not previously downloaded. 
+=== To restart the GSAS-II Installation === 
+
+If the conda installation completes but for some reason the GSAS-II installation does not start (this should not happen!) or it does not complete properly (for example because you did not use the right proxy information,) it is possible to rerun the GSAS-II installation script. This can also be done to update GSAS-II or create a new GSAS-II desktop shortcut. Note that it never hurts to run this installation script and it will only download/update files that were not previously downloaded. 
 
 First, open the Windows System Command Prompt (cmd.exe) window (alternately, use the Windows !PowerShell). In that window, type the following two commands: